IPTV UAE FAQ: Answers Before You Subscribe
This IPTV UAE FAQ answers what people ask us before and after they subscribe, grouped by topic. Can’t find your question? Message us on WhatsApp and a real person will answer.
IPTV UAE FAQ: plans, prices and ordering
How much is an IPTV UAE subscription?
$18 for 1 month, $35 for 3 months, $50 for 6 months or $79 for 12 months. The IPTV UAE price page shows the cost per month of each plan.
What is the difference between the plans?
Only the length. Every plan includes 70,000+ live channels, 400,000+ movies and series, SD, HD, FHD and 4K quality and 24/7 support.
Which plan is the best value?
The 12-month plan, at $6.58 a month. That is 63% less than paying for 12 single months.
How do I order?
Tap “Order on WhatsApp” on any plan. The message opens with your plan already written; add your device, send it and we’ll take it from there.
How do I pay?
We confirm the available payment options in the WhatsApp chat before you pay.
When do I receive my login?
We send your login details and setup steps on WhatsApp once your payment is confirmed.
Can I renew or change my plan?
Yes. Message us before your plan ends and choose any plan for the next period.
Devices and setup
Which devices are supported?
Fire TV Stick and Fire TV Cube, Samsung and LG Smart TVs, Android TV, Google TV and Android boxes, Apple TV, iPhone and iPad. Each has a step-by-step guide, such as IPTV on Smart TV.
Do I need a satellite dish or a set-top box?
No. IPTV comes over your internet connection, so you only need a compatible device.
Which player app should I use?
We recommend a player for your device when you order, because the best choice depends on the device and changes as apps are updated. Our article on IPTV player apps compares the options.
Is IPTV hard to set up?
If you can install an app, you can set up IPTV. Our written guides take you through every step, and if you get stuck, send us a photo of the screen.
Can I watch on more than one device?
Tell us which devices you want to use when you order and we’ll explain what your plan covers before you pay.
My TV is old. Can I still use IPTV?
Yes. Plug a Fire TV Stick or an Android TV box into a spare HDMI port and follow the Firestick guide or the Android box guide.
Internet, picture quality and buffering
What internet speed do I need for IPTV?
About 5 Mbps for SD, 10 Mbps for HD, 15 Mbps for Full HD and 25 Mbps for 4K, for each screen watching at the same time.
Do I need a special package from e& or du?
No. You don’t need a TV package from your internet provider. Stable home broadband with enough speed at the TV is all it takes.
Why does my picture buffer?
Usually because of weak Wi-Fi at the TV, a busy network or a struggling device. Try a cable or 5 GHz Wi-Fi, restart the router and close other apps. Our article on fixing IPTV buffering covers more.
How do I watch in 4K?
Use a 4K TV or 4K streaming device and a fast connection to the screen, then choose a channel or title available in 4K.
Can I watch on mobile data?
Yes. Choose SD or HD streams to make your data allowance last.
Support, coverage and policies
When is support available?
24/7. Message us on WhatsApp at any time of day or night.
Which emirates do you serve?
All seven: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Our IPTV Dubai, IPTV Abu Dhabi and IPTV Sharjah pages have local tips.
Can I check a channel before I buy?
Yes. We don’t publish channel names on this site, but you can ask us about any channel, language or category on WhatsApp.
Is IPTV legal in the UAE?
IPTV is a delivery technology used by licensed TV services worldwide, including in the UAE. Whether a particular service is lawful depends on the rights it holds to its content. Use any service in line with UAE law, and ask us about our content before you buy.
How do you use my personal data?
Only to set up and support your subscription. The privacy policy explains the details.
What if the service doesn’t work on my device?
Message our support team first: most problems come down to Wi-Fi or app settings and can be fixed. Our terms of service explain the rest.
Still have a question?
Ask us on WhatsApp. We answer questions about devices, channels and internet speed before you buy, and support you 24/7 after.