Privacy Policy

This policy explains what personal data IPTV UAE collects when you visit iptvuae.org or contact us, how we use it and the choices you have.

Who we are

IPTV UAE (“we”, “us”) runs the website iptvuae.org and sells IPTV subscriptions to customers in the United Arab Emirates. You can contact us about this policy on WhatsApp at +44 7576 966392.

What we collect

  • When you browse the website: the site doesn’t ask you for personal details. Our hosting provider keeps standard server logs, such as IP address, browser type, the pages requested and the time, for security and to keep the site running.
  • When you message us on WhatsApp: your phone number, your WhatsApp profile name and anything you choose to send, such as the plan you want, your device and screenshots.
  • When you subscribe: the details needed to set up and support your subscription, such as your plan, its start and end dates and the login we issue to you.
  • Payments: this website doesn’t collect or store card details. Payment details are handled by the payment method you use.

Cookies

This website doesn’t set advertising or tracking cookies for visitors. If we add analytics in the future, we will update this policy first and, where the law requires it, ask for your consent.

How we use your data

  • To answer your questions and process your order.
  • To send your login details and setup steps.
  • To provide technical support.
  • To tell you about your subscription, for example before it ends.
  • To keep our service and website secure and to meet legal obligations.

Legal basis

We process personal data to provide the service you ask for, to meet legal obligations and, where needed, with your consent. We handle it in line with applicable data protection law, including the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Who we share it with

We don’t sell your personal data. We share it only where needed to run the service:

  • WhatsApp, which carries our messages under its own privacy policy.
  • Our website hosting provider.
  • Payment providers, when you pay.
  • Authorities, where the law requires it.

How long we keep it

We keep chat and subscription records while you are a customer and for a reasonable period afterwards, to handle questions, renewals and legal obligations. Server logs are kept for a short period by our host.

Your rights

You can ask us to:

  • show you the personal data we hold about you;
  • correct it if it is wrong;
  • delete it where we no longer need to keep it;
  • stop using it for a particular purpose.

Send your request on WhatsApp and we will reply in the chat.

Security

Only the people who need customer details to provide the service can see them. No way of sending or storing data is completely secure, but we take reasonable care to protect yours. Keep your own login details private.

Children

Our service is sold to adults. We don’t knowingly collect personal data from children; a parent or guardian should place the order.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. Return to the IPTV UAE homepage.